E- Commerce Coordinator

Full time
Athens, Greece
Posted 4 years ago

He/ She will serve as an e-store owner for each brand in his/her portfolio. He/ She will be responsible for managing the overall success of the store and take care of the operations of the store to ensure targets achievement.

He/ She will be responsible for

  • Reaching e-commerce targets.
  • Managing the e-commerce marketing calendar.
  • Maintaining an excellent overall image of the online store(s) through e-merchandising (front end), while also understanding and improving issues on the back-end.
  • Continuously testing site optimizations in order to achieve a better user experience and incremental sales (SEO optimization, conversion rate optimization, new features implementation, etc)
  • Maintaining the online product catalogue; products are uploaded on time and with the correct information.
  • Identifying functional problems of the sites and following up with the technical teams for their resolution.
  • Organizing and implementing the Emailing strategy (weekly newsletters, automated emails in cooperation with CRM).
  • Cooperating with internal stakeholders (CX agents, Warehouse and the Brands) to ensure an excellent service delivery to online customers
  • Monitoring eCommerce P&L.

Experience

  • 3+ years of hands-on experience in e-Commerce (preferably in retail industry).
  • Bachelor’s degree with expertise /focus on e-commerce, marketing, or related field.
  • Experience with CMS platforms. Understanding of eCommerce technologies.
  • Εxperience with SEO & Conversion Rate optimization.
  • Data driven; turning data to meaningful insights for the business.
  • Very good project management skills – ideally in an eCommerce-related field.
  • Excellent verbal & communication skills (English, Greek).
  • Photo editing skills will be considered a plus.
  • Strong analytical skills and orientation to detail
  • Ability to identify critical concerns, prioritize and handle multiple projects
  • Creative and innovative thinking, open-minded and experimenting with new concepts and abilities. Self-learner.
  • Problem-solving abilities.
  • Good aesthetic sense.

Job Features

Job CategoryE-commerce
SalaryN/A
LevelMiddle
TitleE- Commerce Coordinator
IndustryConsumer Goods & Cosmetics