E- Commerce Coordinator
He/ She will serve as an e-store owner for each brand in his/her portfolio. He/ She will be responsible for managing the overall success of the store and take care of the operations of the store to ensure targets achievement.
He/ She will be responsible for
- Reaching e-commerce targets.
- Managing the e-commerce marketing calendar.
- Maintaining an excellent overall image of the online store(s) through e-merchandising (front end), while also understanding and improving issues on the back-end.
- Continuously testing site optimizations in order to achieve a better user experience and incremental sales (SEO optimization, conversion rate optimization, new features implementation, etc)
- Maintaining the online product catalogue; products are uploaded on time and with the correct information.
- Identifying functional problems of the sites and following up with the technical teams for their resolution.
- Organizing and implementing the Emailing strategy (weekly newsletters, automated emails in cooperation with CRM).
- Cooperating with internal stakeholders (CX agents, Warehouse and the Brands) to ensure an excellent service delivery to online customers
- Monitoring eCommerce P&L.
Experience
- 3+ years of hands-on experience in e-Commerce (preferably in retail industry).
- Bachelor’s degree with expertise /focus on e-commerce, marketing, or related field.
- Experience with CMS platforms. Understanding of eCommerce technologies.
- Εxperience with SEO & Conversion Rate optimization.
- Data driven; turning data to meaningful insights for the business.
- Very good project management skills – ideally in an eCommerce-related field.
- Excellent verbal & communication skills (English, Greek).
- Photo editing skills will be considered a plus.
- Strong analytical skills and orientation to detail
- Ability to identify critical concerns, prioritize and handle multiple projects
- Creative and innovative thinking, open-minded and experimenting with new concepts and abilities. Self-learner.
- Problem-solving abilities.
- Good aesthetic sense.
Job Features
Job Category | E-commerce |
Salary | N/A |
Level | Middle |
Title | E- Commerce Coordinator |
Industry | Consumer Goods & Cosmetics |